Customer Satisfaction Survey

    Survey Questions

    Staff was professional, friendly, helpful
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Staff was knowledgeable
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Overall appearance of boatyard
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    The job was explained well
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Changes in estimate were communicated
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Work was done well
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    The boat was finished on time
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    The bill was within the estimate
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Questions on your bill were answered satisfactorily and professionally
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Condition of the boat upon completion
    Completely SatisfiedMostly SatisfiedNeither Satisfied nor DissatisfiedMostly DissatisfiedCompletely Dissatisfied

    Was this your first experience with Marine Servicenter?*